Warranty

Product Warranty & Service Policies 

 

At Burrard Vacuums & Appliances, we take great pride in the exceptionally personable, customer satisfaction focused approach we take in promoting our products and services.

To ensure your satisfaction extends long after your initial visit to our showroom and into the investment of your purchase, all the warranties we offer at our store are official and guaranteed by the manufacturer in respect to the product. We also believe warranty should never need to be bought, so our warranties are always free of charge and included with your purchase.

The following is a list of products we carry, and the warranty policies that come included with your purchase:

 

MIELE

We are an official service, repair, and warranty station for Miele vacuum cleaners purchased within Canada. 

If you purchased you machine at our store, your info will already be in our database and you're good to go! If you purchased your Miele elsewhere, please bring your proof of purchase with you so we can process your warranty claim as promptly as possible.

With more than 20years of experience in the industry, We also offer quality non-warranty repair and service on a variety of other vacuum cleaner brands. Feel free to bring your machine into our showroom location for an estimate at no cost to you!***

***Please note that some brands (such as Dyson) do not currently offer the same local customer aftercare or replacement part accessibility, and may need to be picked up and shipped out directly as per the manufacturer's discretion in respect to any warranty coverage.

For more information on Miele's current warranty policies, please visit their site: http://www.miele.ca/en/Service/Warranty 

 

DYSON

Please visit http://www.dysoncanada.ca/en-CA/support.aspx for warranty or repair assistance with your Dyson machine.

Dyson Customer Care Toll free 1-877-397-6622 is also available 6 days a week - 

  • Mon - Fri: 8am - 7pm, EST 
  • Saturday: 9am - 5pm, EST


Large Appliances

Our independently operated office and showroom is not currently equipped to support large appliance repair or service at our location. Convenient local warranty customer support and care is manufacturer approved and available for Blomberg, Faber, Fagor, Fhiaba, Fulgor, and Smeg at Pacific Specialty Brands  

For warranty inquiries regarding these products, please contact their office @ 604-430-5253, or  visit their company directory

 

BLOMBERG

Dishwashers
Dryers
Range - Electric + Gas
Cooking - Walloven + Cooktop
Refrigeration   
Washers

FABER

Full Line

FAGOR

Full Line

FHIABA
Full Line

FULGOR MILANO
Full Line

SMEG
Coffee Machines
Dishwashers
Electric Cooktops
Gas Cooktops
Ovens
Ranges
Refrigerators
Small Appliances